Shipping

Shipping Times and Delivery costs are provided at checkout based on your Country and Postcode or ZIP. For specific details on shipping costs and estimated delivery times, please refer to the information provided at the time of checkout.

Manufacturing and Fulfillment of your order

West Indigo uses multiple manufacturing centres worldwide to facilitate efficient shipping and order processing. These fulfilment centres are strategically located to serve customers globally.

Each product is made especially for you as soon as you place an order, so it takes us a bit longer to deliver it. Making products on demand instead of in bulk helps reduce overproduction.

Manufacturing and Fulfillment Times

Fulfilment time is the time it takes to make your custom-ordered product. Our fulfilment time is calculated in business days, and it’s 2–5 business days for all production techniques.

Fulfillment time doesn’t include shipping times. To get an idea of how long an order will take to reach its destination, combine the estimated fulfilment time with the estimated shipping time. 

Shipping:

Our shipping process at West Indigo is designed to be both convenient and cost-effective.

Standard shipping costs are automatically calculated during checkout based on the location of our multiple manufacturing centres strategically positioned around the world. This enables us to optimize shipping routes and minimize delivery times.

Express shipping options are available, depending on the carrier’s availability during the checkout process. Express shipping may not be a faster delivery option, this will depend on your location worldwide.

USA and Canada shipping Times

Domestic shipping

Flat Rate (Standard) (3-4 business days after fulfilment)
Express (1-3 business days after fulfillment)
Overnight (1 business day after fulfillment)

International shipping

Flat Rate (Standard) (5-20 business days after fulfilment)
Standard DDP (3-5 business days after fulfilment) Canada only
Express (1-3 business days after fulfillment)

European Shipping Times

International shipping

Flat Rate (Standard) (5-20 business days after fulfilment).
Express (1-3 business days after fulfilment).

Express shipments to Europe require a contact phone number. Make sure you add your phone number when you checkout.